Welcome to your new UC Cloud Fax.

 

Below you will find some simple instructions to aid in using your new services.

 

 

To receive your fax messages:

 

• Inbound faxes are received automatically at the destination email address, no additional action required
• The fax coversheet will display in the body of the email with details such as:
  • Date/Time received
  • Number of pages received
  • Sender caller ID
• The body of the fax will be delivered as a .PDF attachment that can be viewed on a PC or most mobile devices
• Email and attachments can easily be forwarded to additional recipient(s) if needed
• Ensure that emails from [email protected] are not going to your junk folder.

 

 

To send outbound faxes:

 

• To send an outgoing fax, simply attach your documents to an email and send to [email protected] (replacing the Xs with the 10 digit destination fax number)
• Body of email will also be sent as a cover page, so you can add additional information for the recipient there.
• This will be delivered to the recipient just the same as if you had sent from a traditional fax machine.
• *NOTE* The email address sending the outbound messages must match the email address that is associated to the fax number in our server. If you receive a failed message, please ensure that you are sending from the correct email address.

 

• Once the fax transmission is successful, you will receive an automatic confirmation page