Creating a multi-party conference call

 

The Mitel MiVoice 6930 IP phone supports multiple parties in a conference call. To create a multi-party conference call:

 

1. Ensure you are on active call with one of the parties with whom you wish to create a conference.

 

 

2. Press the Add User softkey. The active call is placed on hold

 

 

3. Enter the conference target’s number.

 

 

4. Wait for an answer, consult, and then press the Join Calls softkey to create the three-way conference call

 

 

Notes: Pressing the Trade Calls softkey swaps the active call with the other party currently on hold. 2. Pressing the Split softkey splits the conference call by placing all callers on hold except for the initial caller

 

5. Repeat steps 2 to 4 to add additional parties to the conference.

 

Note: If you want to create a conference call with two parties you are already in calls with (on different line appearances), press the Add Held softkey and press the applicable Line key with the held call.

 

Ending a conference and transferring remaining parties The Mitel MiVoice 6930 IP phone allows a host to easily leave a conference call without disrupting the connection of the other remaining parties. If you are the host of a conference call and want to leave the conference, press the Leave Call softkey on the phone. Your phone leaves the conference call but the remaining parties are still connected together.